retail

Internet of Things is transforming and revolutionizing every aspect of our lives. Be it leisure, business, retail or healthcare, almost every industry is settling to adopt new technologies and IoT is no exception. According to McKinsey an estimated of 20 to 30 billion connected devices will be available by 2020…

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To track all of the most relevant companies in the Intelligent Assistance ecosystem, refer to the “Intelligent Assistance and Bot” landscape provided by VB Profiles and Opus Research. From being the plots of sci-fi thrillers to being seen as threats by the working populace, Artificial Intelligence (AI) has during the…

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Whether customers feel good or bad about their experiences is ultimately underpinned by their emotions. This doesn’t matter what context they are in — every interaction is emotional. As consumers, our shopping experiences mean quite a lot to us. If we stand in ridiculously big queues or receive terrible customer…

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